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Loan Officer, Steiner Ranch

LocationSteiner Ranch



Responsible for proactively soliciting new consumer, real estate, and commercial loans and sell the Bank’s products to meet established loan quality and production goals.

Primary Duties and Responsibilities:

  • Generate own pipeline of loans
  • Obtain and review necessary loan documentation from borrowers and present complete packages to processing for submission into underwriting.
  • Monitor and ensure closing dates and rate lock expirations and company deadlines are met.
  • Conducts interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Comply with all federal and state compliance policies and adhering to HMDA requirements.
  • Review loan documents to insure completeness and accuracy in accordance with Bank policies, procedures and compliance related issues.
  • Order appraisals, credit reports, and evidence of insurance.
  • Promote business for Bank by maintaining good customer relations and by referring customers to new services.
  • Prepare various monthly reports.

Other Duties:

  • Participate in business development activities at all levels.
  • Maintain educational and professional expertise through attendance at job related seminars, conferences, and workshops and involvement in professional, civic, and community groups in leadership positions.

Knowledge, Skills, and Abilities:

  • High School degree or equivalent
  • 2 years bank lending experience
  • Residential and/or commercial underwriting experience is preferred
  • Knowledge of federal and state mortgage banking regulatory requirements
  • Personal computer skills; Word/Excel/PowerPoint/Internet/E-mail
  • Good interpersonal skills and knowledge of appropriate customer service
  • Organized and detailed oriented
  • Ability to prioritize tasks accordingly
  • Ability to maintain confidential information

Loan Operations Processor, Calvert


Hiring Manager: Roni Nickelson



This position is responsible for performing duties related to consumer and business loan and Mortgage processing as well as consumer, commercial and real estate loan payments and credit line advances; establishing, monitoring and updating loan document files; working daily insurance and all life of loan servicing needs and monthly reports and promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.

 Essential Duties and Responsibilities:


  • Process construction Draws or assist Construction Team with requests to process draws
  • Set up new loan file
  • Verify adherence to Loan policy and Loan Administration procedures in daily work
  • Perform all pre-funding requirements for all loans
  • Scan loan documents and email to appropriate internal parties and/or Image and Book and set up Loans on our systems
  • Review loan documents to ensure completeness and accuracy in accordance with Bank policies, procedures and compliance related issues (to be learned over time)
  • Place documents in loan files, maintain filing in loan files as needed
  • Purge documents from loan files in accordance with Record Retention Schedule
  • Ensure that customer service inquiries are handled promptly
  • Promote business for Bank by maintaining good customer relations and by referring customers to new services
  • Assist AVP, Loan Operations Manager and Team Lead as directed in other duties as determined


  • Follow up on missing, incomplete or incorrect documentation
  • Process assigned tasks as directed by AVP or Team Lead or EVP Credit Operations


  • Access UCC searches, title work review, livestock inspections, and other due diligence as necessary by loan type
  • Perform other processing duties as needed including open title with title companies
  • Order flood determinations and mail notice (when applicable) to borrowers in accordance with bank policy
  • Work with Loan Officers for timely closing and processing of loans and funding
  • Schedule or coordinate closings with all parties


  • Prepare reports to be emailed to Lori Singleton as directed and other duties assigned as special projects or cleanup on time to time basis


  • Assist in year-end record retention for loan files and loan records by boxing up previous year’s files for storage or shredding loans files per record retention requirements
  • Perform Note jacket/Collateral audit to system

Knowledge, Skills, and Abilities:

  • High School Diploma or equivalent
  • One to three years Lending/Banking/ processing experience (preferred).
  • Personal computer skills; Word/Excel/PowerPoint/Internet/E-mail
  • Good interpersonal skills and knowledge or appropriate customer service
  • Excellent verbal and written communication skills with all levels of staff, management and customers
  • Organized and detail oriented
  • Ability to maintain confidential information

Specialized Duties:  A Loan Processor 1 assists in any tasks Roni or your designate request be performed.

Personal Banker, Brazoria



Teller Functions (50%)

  1. Always maintain a neat and organized work area.  Make sure that you have ample supplies on hand and your Teller/CSR station is properly set up prior to opening for business.
  2. Count currency, coins, and checks received, by hand or using currency-counting machine.
  3. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  4. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  5. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  6. Enter customers’ transactions into computers in order to record transactions and issue computer-generated receipts.
  7. Count and balance currency, coin, and checks in cash drawers at end of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  8. Identify transaction mistakes when debits and credits do not balance when running proof.
  9. Process transactions such as term deposits, retirement savings plan contributions, automated Teller/CSR transactions, night deposits, and mail deposits.
  10. Prepare and verify cashier’s checks.
  11. Process mortgage or other loan payments, verifying payment dates and amounts due.
  12. Provide exemplary customer service via phone and in person.
  13. Resolve problems or discrepancies concerning customers’ accounts.
  14. Explain, promote, or sell other bank products or services.
  15. Assist in balancing cash vault to ensure cash balances are correct.  Count, verify, and post armored car deposits.
  16. Carry out special services for customers, such as ordering bank cards, check and internet banking products.
  17. Follow compliance reporting procedures concerning CTRs, SARs, others
  18. Assist in maintaining dual control and other bank logs such as: daily opening and closing checklist; vault access; night deposit access and content verification; mail deposits; outgoing wires; cashier’s checks; counter-checks; new account kits; key box contents; REG E debit card disputes; Teller/CSR over-short; cash transactions over $3,000; coin machine and ATM balancing; and Frost/Fed/TIB cash and coin buy/sell transactions.
  19. Willing to travel to different locations within the organization.
  20. Willing to cross sell all bank and non-banking products and services.

New Account Representative Functions (50%)

  1. Perform Teller Duties as required.
  2. Execute wire transfers.
  3. Interview customers in order to obtain information needed for opening accounts or renting safe-deposit boxes.
  4. Answer customers’ questions, and explain available services such as deposit accounts, CDs, and IRAs.
  5. Inform customers of procedures for applying for services such as Online Banking, ATM cards, direct deposit of checks, certificates of deposit and IRAs.
  6. Learn and follow CIP policy when opening new accounts.
  7. Obtain all necessary information and required documentation to open specific account type.
  8. Use computers and computer systems/programs to set up functions, enter data, or process information.
  9. Compile information about new accounts, enter account information into computers, scan and file related forms or other documents.
  10. Compile, code, categorize, calculate, tabulate, audit or verify information or data.
  11. Obtain credit records from reporting agencies.
  12. Cross-sell other value-added bank products and services.
  13. Issue initial and replacement safe deposit keys to customers and manage vault access to safety deposit boxes.
  14. Analyze information and evaluate results to choose the best solution and solve problems.
  15. Refer customers to appropriate bank personnel in order to meet their financial needs.
  16. Develop specific goals and plans to prioritize, organize, and accomplish your work.
  17. Assess the value, importance, or quality of things or people.
  18. Develop constructive and cooperative working relationships with others, and maintaining them over time.
  19. Perform day-to-day administrative tasks such as maintaining information files and processing paperwork.
  20. Monitor and review information from materials, events, or the environment, to detect or assess problems.
  21. Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  22. Willing to travel to different locations within the organization.
  23. Willing to cross sell all bank and non-banking products and services.

SouthStar Bank is always looking for talented individuals to join our team.  Email your resume to our HR department.

SouthStar Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.