Contact SouthStar Bank

List of Frequently Asked Questions

This list contains the most frequently asked questions by our customers. If you do not find the answers to your questions here, please contact the  location nearest you.

What is the SouthStar Bank routing number?

Your SouthStar Bank routing number is 113119985.

What should I do if my credit card is lost or stolen?

It is important to report a lost or stolen card immediately. Click here for more details.

What should I do if my ATM/Debit card is lost or stolen?

It is important to report a lost or stolen card immediately. Click here for more details.

How do I order checks?

To order checks, please call or visit your nearest branch today!

How do I open a deposit account?

Visit our Forms and Applications page to find consumer and commercial account applications, account checklists, and our switch kit – a step by step guide to transferring your banking relationship. Or, contact your nearest branch today!

How do I apply for a loan?

To apply for a mortgage loan, complete our convenient online mortgage application.
To apply for a commercial loan, download our commercial forms and applications.
Or, find a loan officer near you.

Where can I find more information about a warehouse loan?

More information regarding SouthStar Warehousing can be found here.

What are the SouthStar Bank holiday hours?

Click here to view SouthStar Bank’s holiday schedule.

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