ONLINE BANKING: We are aware Online Banking, Business Online, and our Mobile App are experiencing intermittent service interruptions. We continue to research this event and we will provide an update as additional information becomes available. In the meantime, please use 24/7 telebanking (866.333.9064) or contact your local branch for account details. We apologize for any inconvenience.
South Star Bank
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MERCHANT SERVICES

Customised payment solutions

“We could not be happier with our choice to bank with SouthStar. The customer service is truly second to none. If you’re looking for a true Texas bank with the best banking experience you’ll ever get, SouthStar is the one!” ~ Chandra A.

MEET OR BEAT PRICING

If we cannot meet or beat your current processor’s effective rate, you will receive $500 in the form of a Visa gift card. Contact us to see how your current rates compare!*

Doing more to help grow your business

SouthStar Bank understands the unique needs of small business and offers a wide range of payment solutions and business management software to help you remain competitive—and to thrive. We partner with leading payment technology company, Fitech, to provide everything you need to accept payments in-store, online or on-the-go, and value-added solutions to better manage business operations.

Integrated software solutions to take your business to the next level

We partner with Fitech to provide everything you need to accept credit and debit card payments in-store, online or on-the-go.

Business data is literally at your fingertips with our merchant-facing website. Better manage your cash flow, inventory and business strategy with access to real-time transactional data, chargeback reports, tax reporting and more.

From countertop terminals to full-scale point-of-sale systems and software solutions designed to serve your customers, timely distribution of funds and superior customer service, we can grow in lockstep with your business. 

Our hardware, software and payment gateways are fully PCI compliant. Plus, we also implement fraud-prevention tools including EMV, tokenization and encryption to ensure your transactions are both safe and secure.

You can create and send a customized invoice in minutes with our business management software solution. The solution allows you to: provide online payment options for your customers, manage payments, and deposit payments directly to your business checking account with SouthStar Bank.

*Personal information such as social security number or account number, user ID or password should NOT be shared through this form. State ONLY your question or product inquiry. Please contact your nearest branch to discuss account specifics.

Custom solutions for a broad range of industries, including:

  • Churches & Non-Profits
  • Human Resources
  • Medical
  • Retail
  • Restaurants
  • Salons & Day Spas
  • Seasonal & Rental
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Trusted Support

Payments are critical to the health of your business. And in the eyes of customers, you’ve got one shot to get it right. Rest easy knowing that you have dedicated support for your systems.

  • Dedicated Account Representatives help you identify the right products for both your business model and goals.
  • The Fitech Cares Team proactively works with you to answer questions and ensure they are delivering on their service promise.
  • Both general and technical Customer Support is available 24/7/365. Representatives answer most calls in less than 30 seconds so you can get back to running your business.
  • Loss Prevention continually monitors transactions, addressing any that appear risky or fraudulent.

Additional Program Options

Gift cards are an excellent way to increase your sales and build brand awareness. You automatically make a sale with the purchase of a gift card, plus, studies show that customers using a gift card spend an average of 20 percent more than what is allotted on the card.

Businesses that only need to process in certain months can be deactivated at specific times of the year to save money. Card readers available for short-term rentals and special events.

Nonprofits can accept donations anytime, anywhere. Supporters can text a keyword and donation amount to a designated phone number.

About Fitech

Just like the financial institutions we serve, Fitech is committed to helping small businesses succeed. Since our founding in 2008, we have been investing in payment technology to meet the evolving needs of our customers. Our innovative solutions are surpassed only by our superior customer service.

*All funds will be paid in the form of Visa® gift cards by Fitech Payments. You must provide 2 months of processing statements.
Minimum processing of $2,500.00 required.

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