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FAQ's</small

“We could not be happier with our choice to bank with SouthStar. The customer service is truly second to none. If you’re looking for a true Texas bank with the best banking experience you’ll ever get, SouthStar is the one!” ~ Chandra A.

List of Frequently Asked Questions

This list contains the most frequently asked questions by our customers. If you do not find the answers to your questions here, please contact the  location nearest you.

Your SouthStar Bank routing number is 113119985.

It is important to report a lost or stolen card immediately. Report a lost of stolen Credit card.
It is important to report a lost or stolen card immediately. Report a lost of stolen debit card.

You can order checks securely online.  If you need help or would like us to order checks for you, please call or visit your nearest branch today!

Tax documents for your SouthStar Bank account can now be accessed online. Simply login to online banking, navigate to documents, and select from the dropdown to view.

In addition, all tax documents are delivered via post mail. If you did not receive documents, please email contact.us@southstarbank.com 

Wire transfer instructions should include:

BANK NAME: SouthStar Bank, SSB
BANK ADDRESS: 100 South Main Street, Moulton, TX 77975
PHONE: 361.204.1893
FAX: 361.596.4038
ABA OR ROUTING NUMBER: 113119985
AMOUNT:
ACCOUNT NUMBER TO BE CREDITED:
ACCOUNT HOLDER NAME:
ADDRESS:
SPECIAL INSTRUCTIONS:

We offer the following accounts through our online account opening platform. If you’re interested in opening another type of consumer or commercial account, please contact your nearest branch.

Checking

  • Cash Back Checking
  • Star Free Checking
  • Gold Star Checking

Savings

  • Savings
  • Texas Sized Money Market

Certificates of Deposit

  • 12 Month CD
  • 12 Month Jumbo CD
  • 18 Month CD
  • 18 Month Jumbo CD

Visit our Forms and Applications page to find account checklists and our switch kit – a step by step guide to transferring your banking relationship. Or, contact your nearest branch today!

To apply for a mortgage loan, complete our convenient online mortgage application. To apply for a commercial loan or to speak with a lender, find a loan officer near you.
More information regarding SouthStar Warehousing can be found on the Mortgage Warehousing page.

Call 888.844.9274 to get in contact with one of our Spanish speaking team members. 

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