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Helpful Forms and Applications

Additional forms and applications are coming soon. In the meantime, please call or visit your nearest branch.


Senior Loan Officer, Kingwood and Sugarland (Houston, TX)

Seasoned lender with strong relationships and experience in residential mortgage & commercial real estate financing. Join a 100-year-old community bank that’s here to stay, looking to expand presence in the Greater Houston area through loan production offices in Kingwood and Sugarland. If you’re ready to get out of the office and back to what you do best – producing – give us a call. Competitive salary with compensation and bonus based on experience and volume. Position is expected to develop into Branch Executive as the bank expands presence.

Contact Van Swift:


This position is responsible for performing duties related to consumer and business loan applications; processing consumer, commercial and real estate loan payments and credit line advances; establishing, monitoring and updating loan document files; working daily insurance and monthly reports and promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.

Knowledge, Skills, and Abilities:

  • High School Diploma or equivalent
  • Two years banking operations experience specifically in lending area is preferred
  • Personal computer skills; Word/Excel/PowerPoint/Internet/E-mail
  • Good interpersonal skills and knowledge or appropriate customer service
  • Excellent verbal and written communication skills with all levels of staff, management and customers
  • Organized and detail oriented
  • Ability to maintain confidential information

Essential Duties and Responsibilities:

In addition to the duties listed below, this position will handle anything needed for the processing and servicing of entire Loan Portfolio or projects as directed by Chief Loan Administration Officer


  • Assist as needed and directed by Chief Loan Administration Officer in all loan closing, funding, customer service, or other duties as requested.  These duties could include but are not limited to the following:
  • Set up new loan file
  • Scan loan documents to be set up on system
  • Review loan documents to insure completeness and accuracy in accordance with Bank policies, procedures and compliance related issues (to be learned over time)
  • Place documents in loan files, maintain filing in loan files as needed
  • Ensure that customer service telephone calls are handled promptly
  • Promote business for Bank by maintaining good customer relations and by referring customers to new services
  • Prefund, Fund, and Book and Service loans as needed


  • Keep Tickler System updated
  • Follow up on missing, incomplete or incorrect documentation
  • Track and monitor unperfected liens until corrections are complete


  • Prepare and Review motor vehicle titles and other legal documents to ensure proper lien perfection prior to sending in to County or State offices
  • Process advances on lines of credits
  • Order credit reports online as needed and prepare Notice to borrowers in compliance with Bank’s RBPN Policy and Procedures
  • Update Sageworks with Required Documentation and Covenant Tracking
  • Work on various Data Integrity projects and reporting to ensure accuracy of loan servicing and reporting

Job Complexity:

Decision Making:

  • Ability to define problems, collect data, establish facts, and identify solutions.  Ability to interpret regulatory requirements, and make operating decisions that enforce compliance.
  • A Senior Loan Closer/Processor with experience in consumer and CRE loan documentation is highly recommended
  • Must be able to provide excellent customer service internally and externally and multi-task


Mortgage Loan Compliance Officer, Leander, TX

Full Time

We are currently seeking a Mortgage Loan Compliance Officer to work on-site at our Leander, Texas Loan Operations Center.

This position will work closely with SVP of Mortgage lending and will report directly to EVP/Compliance, BSA and CRA Manager/Director. This individual will provide compliance oversight for daily mortgage operations.

The responsibilities of the Compliance Officer will be multi-faceted. This individual will help ensure overall company compliance with regulatory requirements and corporate policies.

On a broader scale, the Compliance Officer will maintain appropriate compliance documentation and provide reports and testing of internal controls.


  • Submit closed loan packages to third party for post-closing QC compliance reporting and provide management responses.
  • Keep a pulse on regulatory and industry updates and provide appropriate corporate policy modifications and conduct periodic internal testing of compliance controls and procedures.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and possess the education and experience described below. The requirements listed below are representative of the knowledge and skill levels required.

  • Minimum five years’ experience as a compliance provider in the mortgage industry; Must have expert knowledge of the TILA RESPA Integrated Disclosure Rule, HMDA, and REG B Monitoring
  • Bachelor’s Degree Preferred
  • Experience with MortgageBot LOS preferred
  • Strong oral communication and presentation skills
  • Ability to work independently and with a cross functional team
  • Background in regulatory / legal relations a plus


  • Advanced knowledge of mortgage lending and consumer protection laws, rules and regulations including: Truth-in-Lending Act, Real Estate Settlement Procedures Act, Equal Credit Opportunity Act, Home Mortgage Disclosure Act, Fair Credit Reporting Act, Fair and Accurate Credit Transactions Act, Fair Lending laws, and Advertising laws, etc.
  • Advanced knowledge of government and conventional underwriting guidelines
  • Operational understanding of retail mortgage lending and secondary market delivery
  • Familiar with the Nationwide Mortgage Licensing System and Registry
  • Loan Processing experience to a stable comfort level
  • Self-motivated and self-sufficient
  • Comfortable and competent with technology – Outlook, MortgageBot LOS experience preferred
  • Able to apply mindful attention to details
  • Experience in QC report analysis and interpretation


Mortgage Loan Originator, ALL LOCATIONS

Location:       Bee Cave / Brazoria / Bremond / Calvert / Franklin / Georgetown / Gonzales / Harker Heights / Hearne / Leander / Moulton / Round Rock / Shiner / Southwest Austin / Steiner Ranch

Status:         Full Time


  • SouthStar Bank is expanding the mortgage department and seeking for qualified applicants at every location.
  • The Mortgage Loan Originator (MLO) is responsible for the overall mortgage lending of the branch from a sales and service perspective. The Mortgage Loan Originator (MLO) is responsible for developing the secondary market and portfolio lending programs of the bank.  The MLO will works closely with the Marketing Director and Senior Bank Manager and Mortgage Lending Manager to implement bank wide and area wide specific marketing plans.  Create and execute marketing strategy and tactics that utilize the following disciplines to improve customer experiences: Customer Loyalty Management, Customer Relationship Management and Customer Value Management.

Essential Duties and Responsibilities:

  • Provide Mortgage Lending expertise in all areas of Mortgage Lending including an extensive knowledge of Fannie/Freddie, FHA, VA & USDA (Secondary Market Programs) as well as the Banks Portfolio Program.
  • Provide assistance on customer relations, troubleshooting and problem solving.
  • Take Continued Education courses provided by the bank to ensure compliance and regulatory measures are met at all times
  • Report to the Branch Manager and Mortgage Lending Manager on procedural issues in the processing and closing areas to ensure efficient and consistent workflow to centralized operations area. Report to Branch Manager on sales/service related issues.
  • Key liaison between the banks customers seeking mortgage and commercial loan opportunities to facilitate the development of the deposit relationships, electronic products and any other products the customer would need.
  • Maintain a cooperative work environment within the location and between other departments. Coordinate with Branch Manager on operational processes to maintain adequate controls and quality service to customers. Encourages staff to achieve cross selling goals.
  • Hold regularly scheduled location and off location meetings to ensure that any and all bank referral partners are aware of the senior management group’s concerns, successes, and upcoming activities. Conduct regularly scheduled meetings with direct report staff to discuss and follow up on issues, status, roadblocks, status etc.

Effectively support staff by:

  • Working closely with the processor assigned to your loan
  • Help gather important documents that are needed to successfully close the mortgage loan
  • Respecting and using the skills, expertise, experience and insights of people
  • Providing direction and resources, removing barriers and helping develop people’s skills
  • Communicating which includes helping people transform information into knowledge and learning
  • Anticipating conflicts and facilitating resolution
  • Modeling behavior; and
  • Coaching people to success.

Knowledge, Skills, and Abilities:

  • High school diploma or equivalent
  • Five years of mortgage lending experience
  • Personal computer skills; Word/Excel/PowerPoint/Internet/E-mail
  • Good interpersonal skills and knowledge of appropriate customer service
  • Excellent verbal and written communication skills with all levels of staff, management and customers
  • Organized and detail oriented
  • Ability to maintain confidential information
SouthStar Bank is always looking for talented individuals to join our team.  Click here to email your resume to our HR department.

SouthStar Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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