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Due to a global outage with a service provider CrowdStrike and Microsoft, some of SouthStar Bank’s online services may be unavailable or experience latency. This outage does not affect the confidentiality or integrity of our customer data. We are working with our vendors to resolve the issue as soon as possible and appreciate your understanding.

To learn more about our mobile app, online banking, and more, watch our video tutorials.

SouthStar Bank COVID-19 Update 6.17.20

Serving our friends, families, and communities. We’re in this together.

SouthStar Bank continues to monitor guidelines from health and government officials relating to the ongoing COVID-19 pandemic. As a precaution, lobby access is limited across all locations. Drive thru remains open (please see below for limited hours at select locations). Customers who have a critical need to conduct an in-person transaction or access a safe deposit box should contact your local branch for an appointment.

REDUCED HOURS

All locations will maintain normal drive thru hours.

REMOTE BANKING SERVICES

We are committed to providing uninterrupted, exceptional services while balancing the interests of our clients, our employees and others we serve. For your convenience, we provide a variety of options to help manage your accounts and maintain productivity.

Unfamiliar with our remote banking options? Watch our video tutorials to learn more.

ONGOING MONITORING & UPDATES

Our hearts go out to all those impacted by COVID-19—including not only those diagnosed with the virus, but also their friends and family, those whose jobs and schools have been impacted, and many more.

We will continue to monitor the situation as it evolves, taking additional measures as public safety authorities recommend. In the meantime, we’re grateful for your support and want you to know that the health and safety of you and your family are top of mind for us.

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