Resources for Texas Communities Following the July 2025 Floods
Our hearts go out to the families and communities impacted by the devastating flooding in Central Texas this past weekend. SouthStar Bank stands ready to support those in need during this difficult time. We are committed to being a resource for our neighbors. Please note that law enforcement officials are asking the public not to self-deploy for relief efforts. However, there are many safe and meaningful ways to get involved. Below is a list of resources for everyone impacted or wanting to help during this difficult time. Residents Impacted by the Floods FEMA (Federal Emergency Management Association): Disaster assistance customer service at 800-621-3362, or by registering online at www.disasterassistance.gov. DR-4879-TX Texas Severe Storms, Straight-line Winds, and Flooding Information Disaster Distress Helpline – Call or text 1-800-985-5990 Texas Disaster Portal at disaster.texas.gov. Check Road Conditions: DriveTexas.org Flooding Resources: TexasFlood.org Flood Safety Tips: Ready.gov/floods Call 2-1-1 for information on evacuation shelters, or visit tdem.texas.gov/shelter Homeowners Impacted by the Floods 3 steps homeowners should take after a natural disaster: Talk to a housing counselor at no cost to you by calling 1-855-HERE2HELP or schedule an appointment. Contact your insurance company Contact your mortgage loan servicer How To Help The Red Cross The Salvation Army Austin Pets Alive! World Central Kitchen SouthStar Bank Relief Fund Assistance for Small Business Owners SBA Disaster assistance: SBA’s Customer Service Center at 1-800-659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. SouthStar Bank Relief Fund SouthStar Bank has opened two accounts dedicated to relief efforts for communities in Kerr and Williamson County impacted by the recent floods. Donations can be made in person or, if you prefer, by check, payable to SouthStar Bank. All 16 SouthStar Bank branches will accept donations through July 31. Locations within Williamson County include Georgetown and Leander, and within Kerr County, the Kerrville branch. SouthStar Bank has initiated fundraising efforts by making a $2,500 donation to both the Kerr County and Williamson County Relief Funds. For more information, contact your local SouthStar Bank branch. Be Aware of Fraud & Scams How To Avoid Scams After Weather Emergencies and Natural Disasters Frequently Asked Questions About Disasters How to/Where to report a scam Charity and Disaster Fraud Change of Address: If you need to update your address, please use the United States Postal Service website or visit a post office to make any necessary changes.
