ONLINE BANKING: We are aware Online Banking, Business Online, and our Mobile App are experiencing intermittent service interruptions. We continue to research this event and we will provide an update as additional information becomes available. In the meantime, please use 24/7 telebanking (866.333.9064) or contact your local branch for account details. We apologize for any inconvenience.
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Monthly Archives: June 2020

Employee Spotlight – Kacy Kirk

Kacy Kirk, Vice President & Branch Manager| SouthStar Bank Hearne Kacy Kirk is the Vice President and Branch Manager at the SouthStar Bank Hearne Branch. She joined the SouthStar Bank team five years ago after working in the banking industry for two years. Kacy enjoys developing long term relationships with her clients and using her problem-solving skills to assist other employees and customers. One of Kacy’s biggest career achievements was being awarded the 2018 SouthStar Bank Star Service Award. Outside of work, Kacy serves on the Board of Directors of the Hearne Community Development Corporation as both Secretary and Treasurer. The HCDC helps fund projects that benefit the small businesses and citizens of Hearne. Kacy’s favorite aspect of working with the HCDC is supporting and learning more about her community. Kacy also enjoys reading, traveling with her husband, and visiting family. Kacy and her husband spent three years living in Germany and have traveled to over 20 different countries.

SouthStar Bank COVID-19 Update 6.17.20

Serving our friends, families, and communities. We’re in this together. SouthStar Bank continues to monitor guidelines from health and government officials relating to the ongoing COVID-19 pandemic. As a precaution, lobby access is limited across all locations. Drive thru remains open (please see below for limited hours at select locations). Customers who have a critical need to conduct an in-person transaction or access a safe deposit box should contact your local branch for an appointment. REDUCED HOURS All locations will maintain normal drive thru hours. REMOTE BANKING SERVICES We are committed to providing uninterrupted, exceptional services while balancing the interests of our clients, our employees and others we serve. For your convenience, we provide a variety of options to help manage your accounts and maintain productivity. Allpoint ATM Network: world-wide, surcharge free ATMs CardValet®: Manage and monitor debit card activity Direct Deposit: Deposit paychecks automatically into your account Mobile App: Deposit checks with a picture and transfer funds Loan Payments: Secure, online payments using a debit card, checking or savings account Online Banking: Review transactions, transfer funds, pay bills and open accounts Online Applications: Mortgage Loan or Refinance Consumer Checking or Savings Account PopMoney: Person-to-person money transfer Telebanking: 24/7 account access (866.333.9064) Unfamiliar with our remote banking options? Watch our video tutorials to learn more. ONGOING MONITORING & UPDATES Our hearts go out to all those impacted by COVID-19—including not only those diagnosed with the virus, but also their friends and family, those whose jobs and schools have been impacted, and many more. We will continue to monitor the situation as it evolves, taking additional measures as public safety authorities recommend. In the meantime, we’re grateful for your support and want you to know that the health and safety of you and your family are top of mind for us.

Employee Spotlight – Justin Kleiber

Justin Kleiber, Senior Vice President & Branch Executive| SouthStar Bank Hearne Justin Kleiber has been with SouthStar Bank for the last seven years. He is Senior Vice President, IRA Lending Specialist, and Branch Executive at SouthStar Bank’s Hearne location. Justin is a proud alumnus of Sam Houston State University where he graduated with his undergrad in 2010 and his MBA in Banking and Financial Institutions in 2017. Justin completed his MBA while working full-time and remains appreciative of the support he received from his family and SouthStar Bank during his studies. Justin enjoys working in the finance industry because he is able to build lasting relationships with his clients, becoming a strategic partner in planning their financial goals. Justin also enjoys his work as a community banker because it has allowed him to be involved in numerous organizations and events in Robertson County. Currently, Justin is on the board for Franklin Little Dribblers and runs the play clock for the Franklin Lions football team every Friday night. In the past, he also served on the Robertson County Appraisal Review Board, the Franklin Chamber of Commerce, and Franklin Little League as a t-ball coach. Getting to watch all of the kids in the community get to play a team sport is what makes volunteering so rewarding for Justin. Outside of work, Justin enjoys golfing, attending sporting events, traveling, and going to the beach. He has been married to his wife, Kendall, for 10 years and together they have two daughters Brinley and Kambri. NMLS# 1081538

Welcome Stephanie Weaver

Stephanie Weaver, Personal Banker | SouthStar Bank Georgetown Branch Welcome Stephanie Weaver! Stephanie Weaver is joining the SouthStar Bank Georgetown team as a Personal Banker. Stephanie attended Texas Tech University and is excited to bring her love for people and the community to SouthStar Bank. She also hopes to make all of her customers feel truly important with her ability to build a positive atmosphere. In her free time, Stephanie likes to travel, go walking, bowling, and visit the range. One of her favorite travel destinations was New York.

Congratulations Trip Ray! New Chief Risk Officer

Congratulations to Trip Ray on his promotion to Chief Risk Officer! Since joining the SouthStar Bank team in 2016, Trip has transformed the Past Due Reporting, Watch List, Problem Asset Reports, Loan Review Program, and developed a Stress Testing Plan. He is also responsible for all of the Bank’s loan reporting, including bank goals and risk reports. Trip is excited to step into his new role, and to navigate the unprecedented situations with COVID-19 – helping SouthStar Bank come out of the pandemic stronger than before. As Chief Risk Officer, Trip will expand his responsibility to all areas of risk for SouthStar Bank and will serve as the chair of the bank’s Enterprise Risk Management Committee. In his free time, Trip enjoys going on walks with his wife and dogs, playing golf, and spending time outdoors. Two of his best vacations were bonefishing in the Bahamas and Lake Tahoe. One of Trip’s biggest personal accomplishments is marrying his wife.

Employee Spotlight – Jessie Burkholder

Jessie Burkholder, Credit Analyst| SouthStar Bank Leander LAB Jessie Burkholder works in the Leander LAB as a Credit Analyst. She joined the SouthStar Bank team two years ago after her graduation from Texas State University as a Junior Credit Analyst. One of the things she is most proud of is earning her promotion to Credit Analyst. One of Jessie’s favorite things about working in the banking industry is the opportunity to analyze and problem-solve. She loves to analyze the creative ways money can be used, its great impact on everything around it, and how it moves. Jessie enjoys supporting her community by volunteering with Mobile Loaves and Fishes. Through this group she brings food and supplies to people within the homeless community in Austin. Each run is special for Jessie because she is able to meet and make special connections with fascinating people. Jessie also volunteers with Miracle League, a baseball league for special needs children, as a volunteer coach. In her free time, Jessie loves to hike, crochet, cook, make scratch pasta, and bake. Another one of her many hobbies is archery which she discovered she had a natural talent for as a child. She enjoys getting to go to the range whenever she can. Jessie’s idea of a dream vacation is anywhere with beautiful views, a mountain to hike, and food she can’t get at home.

Employee Spotlight – Jesse Miller

Jesse Miller, Information Technology Specialist I| SouthStar Bank Harker Heights Annex Jesse Miller is an Information Technology Specialist at the SouthStar Bank Harker Heights Annex. Jesse graduated from Texas A&M-Central Texas and holds his CEH and CCNA certifications. He has been with SouthStar Bank for the last five years and assisted with the merger of the three banks that formed SouthStar Bank. Jesse enjoys getting to teach people how to use technology to do great things. Jesse has always found pride in serving his community. All of the men in Jesse’s family have served in the military, including Jesse. He also volunteers with the city of Harker Heights through their Adopt-a-Spot, trash pickup program. Other organizations Jesse is involved with include: the Tri-County Soccer Club, Westside Church of Christ, and Harker Heights Parks & Recreation. Outside of work, Jesse and his family are avid soccer fans. Jesse plays on a soccer team and coaches his kids’ teams. The family also enjoys watching all levels of soccer, especially professional. Jesse hopes to one day travel to Spain, so that he can tour the famous sites and see an FC Barcelona game.

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